Privacy Policy

Your privacy is our priority at Soil2Cup. We are committed to protecting your personal information and ensuring a transparent, secure shopping experience as you enjoy our premium coffee collections.

Effective Date: April 10, 2026

Last Updated: April 10, 2026

At Soil2Cup, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identification: Name, email address, phone number, and shipping/billing address.

  • Account Details: Username and password when you create an account for subscriptions.

  • Payment Information: Credit card details and billing information (processed securely through third-party payment gateways).

  • Technical Data: IP address, browser type, and usage data collected via cookies to improve your browsing experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and deliver your coffee orders and subscriptions.

  • To send order confirmations, shipping updates, and customer support responses.

  • To provide personalized product recommendations and marketing communications (you can opt-out at any time).

  • To improve our website functionality and ensure a secure shopping environment.

3. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your sensitive data. While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the internet is 100% secure.

4. Third-Party Services

We may share your information with trusted third-party service providers to facilitate our operations, such as:

  • Payment Processors: To handle secure transactions.

  • Shipping Partners: To deliver your freshly roasted coffee.

  • Analytics Providers: To understand website traffic and user behavior. These parties are obligated not to disclose or use the information for any other purpose.

5. Your Rights

You have the right to:

  • Access, update, or delete the personal information we hold about you.

  • Withdraw consent for marketing emails via the “Unsubscribe” link.

  • Request a copy of your data in a structured format.

6. Cookies Policy

Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, but some parts of the site may not function properly as a result.